FAQs

How do I know which grooming service to choose?

Choose the service that best matches your pet’s current needs.

If you’re unsure, select the closest option — we’ll always confirm details at check-in to ensure your pet receives the right care.

Why does grooming pricing vary?

Grooming prices are based on your pet’s coat type, size, condition, and handling needs.

This allows us to groom safely, comfortably, and without rushing.

We’ll always explain any recommendations before moving forward.

What is considered a “short coat”?

A short coat does not require haircutting and typically only needs bathing, drying, and light brushing.

Examples include smooth or close-lying coats.

Dogs with undercoats or continuously growing hair may require additional services.

Do you groom large dogs?

Yes.

Dogs over 70 lbs are charged $1 per pound over 70 lbs to fairly reflect time, handling, and coat volume.

Do you groom senior or special-needs pets?

Yes.

We offer Senior Comfort Grooming for pets who benefit from a slower pace, extra breaks, or gentle handling.

Grooming may be modified based on your pet’s comfort and safety on the day of service.

What if my pet is anxious or has never been groomed before?

That’s okay.

We take a calm, patient approach and adjust our handling to help your pet feel as comfortable as possible.

For puppies and anxious pets, we focus on positive experiences rather than rushing.

How long will my pet’s grooming appointment take?

Grooming time varies based on your pet’s needs, coat condition, and comfort level.

We prioritize a calm, unrushed experience over strict time limits.

We’ll contact you if anything unexpected comes up.

What happens if my pet has matting or heavy shedding?

Matted or heavily shedding coats may require additional time, deshedding, or service adjustments to keep grooming humane and comfortable.

If coat condition limits what can be done safely, we’ll discuss the best options with you.

Do you offer pickup and drop-off?

Yes.

Our Vroom n Groom service offers door-to-door pickup and return for full grooms only.

A flat $25 round-trip convenience fee applies for up to four pets in the same household.

How do I book an appointment?

All appointments are booked online.

1. Click Book Now

2. Select your service

3. Choose a date and time

4. Answer a few quick questions

5. Confirm your appointment

You’ll receive a confirmation once booking is complete.

What if I need to make changes or have questions?

If you need to adjust your appointment or have questions before your visit, please reach out as soon as possible so we can help.

At what age should my kitten start grooming?

We recommend starting kitten grooming under 6 months of age to help build comfort, confidence, and positive associations with grooming.

Are kitten packages full grooming appointments?

No. Kitten packages are introductory grooming sessions designed to be short, gentle, and positive—not full adult cat grooms.

What if my kitten becomes stressed?

Your kitten’s comfort comes first. If a kitten becomes overwhelmed, we pause or stop the session to ensure a positive experience.

When does my kitten transition to adult grooming?

Most kittens transition between 9–12 months, depending on coat type, temperament, and grooming needs.

Do pre-paid bundles expire?

Yes. All kitten grooming bundles expire 1 year from the date of purchase.

How does pricing work for multi-kitten households?

Each kitten is priced individually. Pre-paid bundles usually offer the best value for multi-kitten homes.

What if my kitten has matting?

Light matting or extra brushing time may be added. If severe matting requires shaving, a quote will be provided at drop-off.

❤️ OUR APPROACH

We believe grooming should be:

• Gentle

• Transparent

• Comfort-focused

• Honest

Our goal is to build long-term relationships and provide care you can feel good about.

✨ READY TO BOOK?

When you’re ready, you can schedule your appointment online at any time.